Last Updated: 24 May 2026
Welcome to Extract Lab (“we”, “our”, “us”).
These Terms & Conditions govern your use of our website and any services, products, or content provided through it. By accessing or using this website, you agree to comply with these Terms.
If you do not agree with these Terms, please do not use the website.
1. About Us
This website is operated by Extract Lab.
Contact details:
- Email: orders@extract-lab.co.uk
- Website: www.extract-lab.co.uk
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not:
- Violate any applicable laws or regulations
- Infringe the rights of others
- Restrict or inhibit anyone else’s use of the website
- Introduce viruses, malware, or harmful material
- Attempt unauthorised access to systems or data
We reserve the right to suspend or terminate access if these Terms are breached.
3. Products and Services
Any descriptions, pricing, availability, or specifications displayed on the website may be updated or changed without notice.
We make reasonable efforts to ensure information is accurate, but we do not guarantee:
- Product availability
- Accuracy of descriptions or images
- Continuous availability of the website
Products and services are subject to availability.
4. Orders and Payments
If purchases are available through the website:
- Orders are subject to acceptance
- We reserve the right to refuse or cancel orders
- Prices may change without notice
- Payment must be made using approved payment methods
You confirm that payment information provided is accurate and authorised.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed unless explicitly stated.
We are not responsible for delays caused by:
- Couriers
- Customs
- Weather
- Events outside our reasonable control
Risk in products passes to the customer upon delivery.
6. Returns and Refunds
Where applicable, returns and refunds are governed by our separate Returns Policy.
Nothing in these Terms affects your statutory consumer rights.
7. Intellectual Property
All website content including:
- Logos
- Branding
- Images
- Graphics
- Text
- Product names
- Website design
is owned by or licensed to Extract Lab and protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
8. User Content
If users submit reviews, comments, or other content:
- You grant us a non-exclusive, royalty-free licence to use that content
- You confirm the content does not violate any laws or third-party rights
- We reserve the right to remove content at our discretion
9. Limitation of Liability
To the fullest extent permitted by law, Extract Lab shall not be liable for:
- Indirect or consequential losses
- Loss of profits or revenue
- Loss of data
- Business interruption
- Website downtime
Our total liability shall not exceed the amount paid by you for products or services purchased through the website.
Nothing in these Terms excludes liability that cannot legally be excluded.
10. Website Availability
We do not guarantee uninterrupted or error-free operation of the website.
We may:
- Modify or withdraw website features
- Suspend access temporarily
- Perform maintenance without notice
11. Third-Party Links
This website may include links to third-party websites. We are not responsible for:
- External website content
- Security
- Privacy practices
- Accuracy of third-party information
Accessing third-party sites is at your own risk.
12. Privacy
Use of the website is also governed by our Privacy Policy.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of:
- England and Wales
Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
14. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on the website.